Prepare for failure before you use the uninstall tool. If you use this in an important environment, please take system backup beforehand. With regard to failure or unexpected behavior by the use of this tool, we can not respond. However this uninstall tool is out of the support scope. In case the installation of SEP fails, Symantec offers an uninstall tool of all Symantec products.SEP may not be able to coexist with other Symantec products (especially consumer products such as Norton).If it is older than Ver.12.1.6 MP1, you have to uninstall SEP before upgrading to Windows 10. If you are going to upgrade your PC to Windows 10, please check the version of SEP.If the date written in “Definitions” section of “Virus and Spyware Protection” is old (usually it should be within 2-3 days), please run LiveUpdate manually. If you are off-campus, please run LiveUpdate manually.In this case, you can not install new SEP unless you uninstall old SEP once. If you upgrade to sierra while the version of SEP is old, then SEP will not work since it will become an “incompatible app”. If you are going to upgrade to sierra, please do it after updating SEP to the latest version. Symantec Endpoint Protection (SEP) usage note The user needs to have UTID-13 from the Unified Authentication and a password to download the software. (The rest of this page is outdated and kept only for record.) Please see this page for the alternative software, Trendmicro Virus Buster (VB).įor uninstallation of SEP, please consult the Uninstall section of this page. The contract for University-provided antivirus software, Symantec Endpoint Protection (SEP) expires on March 21, 2018.
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